Overview

Last updated: October 14, 2026

1. Who we are

Elmė Studios (“Elmė”, “we”, “us”) is a brand of UAB Kamė, company code 303051031, Kokybės gatvė 4, 54469 Biruliškės, Lithuania, info@elmestudios.lt, +370 611 31131. UAB Kamė operates the online store elmestudios.lt (the “Store”). The Store is hosted on the Shopify platform.

These Terms of Service apply to your use of the Store and to purchases made in it. Together with our Privacy Policy and our Return and Cancellation Policy, they form the terms of your purchase. These Terms do not limit your rights under consumer protection law.

2. Who can buy

The Store is intended for consumers. To place an order you must be at least 18 years old. You agree to provide accurate and complete information when ordering.

3. Our products

We make every effort to show our products accurately. Colours on screen may differ slightly from the actual product depending on your device and its settings. Natural materials may show natural variations in finish. You can order colour samples before buying.

4. Orders and contract

When you place an order, you make an offer to buy the products in your cart. The contract is concluded when we confirm your order by email. We may decline an order, for example if a product is unavailable or if there is an obvious error in price or product information. If we decline an order you have already paid for, we will refund you in full without delay.

Our furniture is made to order. The estimated delivery time is shown on the product page and in your order confirmation.

Your right to cancel your order is described in our Return and Cancellation Policy.

5. Prices and payment

All prices are in euros and include VAT. Delivery costs are shown at checkout before you pay. The price that applies is the one shown when you place your order. You pay when you place your order, using one of the payment methods offered at checkout.

6. Delivery

We deliver to the countries available at checkout. We deliver within the time stated on the product page and in your order confirmation. If we cannot deliver on time, we will inform you as soon as possible. If we fail to deliver within the agreed time, you have the rights set out in consumer protection law, including the right to set an additional period for delivery and to cancel the contract if we do not deliver within it (Article 18 of Directive 2011/83/EU).

The risk of loss of or damage to the products passes to you when you, or a person you name (other than the carrier), receive them (Article 20 of Directive 2011/83/EU).

Please check your delivery on arrival as described in our Return and Cancellation Policy.

7. Cancellation, returns and guarantee

Your right to cancel within 14 days, how to return products, refunds, damaged items and our 5-year guarantee are described in our Return and Cancellation Policy.

8. Liability

If a product is faulty or not as described, you have the rights provided by consumer protection law, in addition to our 5-year guarantee. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

9. Intellectual property

All content in the Store, including the Elmė name and logo, product designs, texts, photos and videos, belongs to UAB Kamė or its licensors. You may not copy, reproduce or use this content for commercial purposes without our written permission.

10. Use of the Store

You may use the Store for lawful purposes only. You must not attempt to disrupt the Store, bypass its security, upload malicious code, or collect other users’ personal data.

11. Privacy

How we process your personal data is described in our Privacy Policy.

12. Complaints and disputes

If you have a complaint, please contact us first at info@elmestudios.lt. We will reply in writing within 14 days. If you are not satisfied with our reply, you can apply to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba) for out-of-court dispute resolution: vvtat.lrv.lt.

These Terms are governed by the laws of the Republic of Lithuania. Disputes are resolved by the courts of the Republic of Lithuania. This does not limit your rights under mandatory consumer protection law.

13. Changes to these Terms

We may update these Terms from time to time. The version in force when you place your order applies to that order. The current version is always available on this page.

14. Contact

UAB Kamė, Kokybės gatvė 4, 54469 Biruliškės, Lithuania
info@elmestudios.lt, +370 611 31131