Shipping policy
Delivery Information
Shipping Policy
Last updated: October 14, 2026
Production and delivery times
Our furniture is made to order. The estimated delivery time for furniture is up to 5 weeks from the day we confirm your order. Colour samples are delivered within 10 working days. The delivery time for each product is shown on the product page and in your order confirmation.
If we cannot deliver within the stated time, we will inform you as soon as possible. If we fail to deliver within the agreed time, you have the rights set out in consumer protection law, including the right to set an additional period for delivery and to cancel the contract if we do not deliver within it (Article 18 of Directive 2011/83/EU).
Delivery options
You can choose one of two delivery options at checkout:
- Standard delivery: the courier delivers your order to the entrance of your building. Standard delivery costs €5 and is free for orders of €50 or more.
- Delivery to your door: the courier brings your order inside the building and up to your floor. This costs €25 in addition to the standard delivery price.
[Colour samples are not included in free delivery.] The final delivery cost is always shown at checkout before you pay.
Before delivery, the courier will contact you to agree on a delivery time. Once your order ships, we will email you a confirmation with tracking information, if the carrier provides it.
Assembly
Our furniture arrives largely pre-assembled. The cabinet body is already assembled; you only need to attach the legs and doors, following the instructions included in the package. Assembly is not included in the delivery service.
Shipping destinations
We deliver to the countries available at checkout.
Address accuracy
Please check your delivery address at checkout. If you need to correct it, contact us as soon as possible at info@elmestudios.lt.
Receiving your order
Please check the packaging in front of the courier before signing for it. If it is damaged, follow the steps in our Return and Cancellation Policy.
Lost, damaged or delayed orders
If your order is lost or damaged in transit, contact us at info@elmestudios.lt. We will deal with the carrier and arrange a replacement or a refund. The risk of loss or damage passes to you only when you, or a person you name (other than the carrier), receive the goods (Article 20 of Directive 2011/83/EU).
Order changes and cancellations
If you need to change your order, contact us as soon as possible at info@elmestudios.lt. Your right to cancel your order is described in our Return and Cancellation Policy.
Contact
UAB Kamė, Kokybės gatvė 4, 54469 Biruliškės, Lithuania
info@elmestudios.lt, +370 611 31131